Chapter 14 Workplace Quality Measures Question Answer Class 10 IT

A. Multiple choice questions.

1. To provide healthy and safety working environment, every organisation must have _____________.
(a) Cleanliness
(b) Filtered water
(c) Clean wash-room
(d) All of the above

Answer:(d) All of the above

2. Air pollution is mostly caused by production of the ________ in the surrounding air.
(a) dust
(b) mixture of solid particles
(c) gases
(d) All of above

Answer:(d) All of above


3. Repetitive use of muscle may feel pain in your ___________.
(a) neck
(b) shoulder
(c) wrist or fingers
(d) All of the above

Answer:(d) All of the above


4. The security department organisation is not responsible for __________________.
(a) other safety
(b) computer system safety
(c) electrical safety
(d) transport safety

Answer:(c) electrical safety


5. For an organisation, the proper security procedures will reduce ________________.
(a) liabilities
(b) insurance
(c) business revenue
(d) operational charges of the company

Answer:(b) insurance


Workplace Quality Measures Question Answer Class 10 IT

6. Do not wear ________ when working with machines.
(a) jewellery
(b) safety glasses
(c) masks
(d) gloves

Answer:(a) jewellery


7. Sore lower back is caused due to _________________.
(a) reaching forward frequently
(b) no lumbar support
(c) no upper back support from chair
(d) reaching forward for long periods

Answer:(b) no lumbar support


8. What should you do with the problem of dry eyes?
(a) Forget to blink
(b) Rest eyes periodically and do simple eye exercises
(c) Do exercise
(d) Blink the eyes

Answer:(d) Blink the eyes


9. If light is coming directly behind or in front of you then you may suffer from _________________.
(a) eye strain
(b) sore eyes
(c) dry eyes
(d) eye strain and sore eyes

Answer:(c) dry eyes

Workplace Quality Measures Question Answer Class 10 IT

B. Fill in the blanks

1. Air and water pollution can be analysed by using – physical, _________ and ____________ analysis.

chemical, biological


2. The PH value of the water can be measured through _________ analysis.



3. The _________ indicators are used to monitor the health of the ecosystem.



4. Ergonomics is the science concerned with _________ and arranging things.



5. Working with wrists extended too much repetition can cause ___________.

arching wrists


6. The repetition of a seemingly _________ task over a period of time can cause an injury.



7. If a cord or wire will cross a pathway safety it should be mark it with ___________.

hazard tape


8. Loose cords and wires can cause _____________.

electrical hazards


9. Glare and __________ on the screen should be prevented.



10. The keyboard should have a matt surface to avoid ____________ glare.


Workplace Quality Measures Question Answer Class 10 IT

C. State whether the following statements are True or False

1. The work environment of the organisation must be free from hazards and risk. [True]

2. Practice a no vehicle day in every week to avoid air pollution.[True]

3. Applying ergonomics can improve performance and productivity.[True]

4. Wear rings, watches and necklaces while working on the computer. [False]

5. Never touch or try repairing any electrical equipment or circuits with wet hands.[True]

6. Unplug all power sources and cables from computer while working on computer. [False]

7. Occupational overuse syndrome, also known as repetition strain injury.[True]

8. The work chair must be stable and allow the user to move easily.[True]

9. Artificial lighting from computer screens can cause sleeping problems.[True]

10. The keyboard and mouse should not be kept at the same level. [False]

Workplace Quality Measures Question Answer Class 10 IT

D. Short answer type questions

1. What causes the water pollution?


  • Industrial Waste: Factories releasing pollutants into water bodies.
  • Agricultural Runoff: Pesticides and fertilizers washing into rivers and lakes.
  • Sewage and Wastewater: Untreated or inadequately treated sewage entering water bodies.
  • Plastic Waste: Plastic debris that does not decompose and pollutes water.
  • Oil Spills: Accidents or leaks from oil tankers and rigs.
  • Household Waste: Chemicals from household products entering waterways.


2. What is occupational overuse syndrome?

Answer: Occupational Overuse Syndrome (OOS) is a condition caused by repetitive movements, sustained or awkward postures, and insufficient recovery time. It leads to pain and discomfort in muscles, tendons, and other soft tissues, commonly affecting areas like the hands, wrists, elbows, shoulders, and neck.


3. What are musculoskeletal problems?

Answer: Musculoskeletal problems are conditions that affect the muscles, bones, and joints. These include:

  • Strains and Sprains: Overstretching or tearing of muscles or ligaments.
  • Tendinitis: Inflammation of tendons.
  • Carpal Tunnel Syndrome: Compression of the median nerve in the wrist.
  • Back Pain: Often due to poor posture or heavy lifting.
  • Arthritis: Inflammation of joints causing pain and stiffness.

Workplace Quality Measures Question Answer Class 10 IT

4. What cautions to be taken while working on the computer?


  • Maintain Proper Posture: Sit with your back straight and feet flat on the floor.
  • Use Ergonomic Furniture: Ensure your chair and desk support a comfortable position.
  • Take Regular Breaks: Follow the 20-20-20 rule—every 20 minutes, look at something 20 feet away for 20 seconds.
  • Adjust Screen Position: Keep the monitor at eye level to avoid neck strain.
  • Use Proper Lighting: Avoid glare on the screen by positioning lights appropriately.


5. Why there is no right way to use a laptop?

Answer: Laptops are not ergonomically designed for prolonged use. The fixed screen and keyboard position can lead to poor posture and strain on the neck, back, and wrists. It is recommended to use external peripherals and adjust the setup for better ergonomics.


6. What causes eye strain and how to avoid it?


  • Causes of Eye Strain:
    • Prolonged screen time without breaks.
    • Glare or reflections on the screen.
    • Poor lighting conditions.
    • Incorrect screen brightness.
  • How to Avoid Eye Strain:
    • Follow the 20-20-20 rule.
    • Adjust screen brightness to match the environment.
    • Reduce glare with anti-glare screens or filters.
    • Ensure proper lighting in the room.
    • Keep screens clean to avoid dust and fingerprints.

Workplace Quality Measures Question Answer Class 10 IT

7. What type of display screen is suitable to work on computer?


  • LCD or LED Monitors: These screens are preferable due to their clear display and energy efficiency.
  • Adjustable Stands: Allows you to set the screen at eye level.
  • Anti-Glare Coating: Reduces reflections and glare.
  • High Resolution: Provides clearer and sharper images, reducing eye strain.
  • Blue Light Filter: Helps reduce blue light exposure, which can cause eye strain.


8. What type of keyboard is suitable to work on computer?


  • Ergonomic Keyboards: Designed to reduce strain on the hands and wrists by promoting a natural hand position.
  • Split Keyboards: These separate the keys into two or more groups, reducing wrist and hand strain.
  • Mechanical Keyboards: Offer tactile feedback and can reduce the effort needed to press keys, helping to minimize strain.
  • Low-Profile Keyboards: Have a flatter design, reducing the need for wrist extension.


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Class 10 IT 402 Chapter wise Important Questions

Unit 1: Digital Documentation (Advanced) using LibreOffice Writer

Chapter 1: Introduction to Styles

Chapter 2: Working with Images

Chapter 3: Advanced Features of Writer


Unit 2: Electronic Spreadsheet (Advanced) using LibreOffice Calc

Chapter 4: Analyse Data using Scenarios and Goal Seek

Chapter 5: Using Macros in Spreadsheet

Chapter 6: Linking Spreadsheet Data

Chapter 7: Share and Review a Spreadsheet


Unit 3: Database Management System using LibreOffice Base

Chapter 8: Introduction to Database Management System

Chapter 9: Starting with LibreOffice Base

Chapter 10: Working with Multiple Tables

Chapter 11: Queries in Base

Chapter 12: Forms and Reports


Unit 4: Maintain Healthy, Safe and Secure Working Environment

Chapter 13: Health, Safety and Security at Workplace

Chapter 15: Prevent Accidents and Emergencies

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