Unit 1 Communication Skills Class 11 MCQ
Session 1: Introduction to Communication
1. What is the purpose of communication?
(a) Inform (tell someone about something)
(b) Influence (get someone to do something you want)
(c) Share thoughts, ideas, feelings
(d) All of the above
Answer: (d) All of the above
2. Which of the following method is used to receive information from the sender?
(a) Listening
(b) Speaking
(c) Telling
(d) Writing
Answer: (a) Listening
3. By which action can a sender send his or her messages?
(a) Listening
(b) Speaking
(c) Sleeping
(d) None of the above
Answer: (b) Speaking
Communication Skills Class 11 MCQ
Session 2 : Verbal Communication
4. Choose the correct example of oral communication.
(a) Reports
(b) Newspapers
(c) Face-to-face interaction
(d) Notes
Answer: (c) Face-to-face interaction
5. What are the words we should use when we communicate verbally?
(a) Use straight words
(b) Use simple words
(c) Use precise words
(d) Use fixed words
Answer: (b) Use simple words
6. Why do we send emails?
(a) To communicate information
(b) To share documents and files
(c) To talk to each other
(d) Both (a) and (b)
Answer: (d) Both (a) and (b)
Communication Skills Class 11 MCQ
Session 3: Non-verbal Communication
7. Which of these is a positive (good) facial expression?
(a) Staring hard
(b) Nodding while listening
(c) Wrinkled forehead
(d) Looking away from the speaker
Answer: (b) Nodding while listening
8. What does an upright (straight) body posture convey or show?
(a) Shyness
(b) Fear
(c) Confidence
(d) Intelligence
Answer: (c) Confidence
9. Which of these is not an appropriate non-verbal communication at work?
(a) Putting arm around a coworker’s shoulder
(b) Shaking hands firmly
(c) Looking at the speaker with a smile
(d) Standing with an upright posture
Answer: (a) Putting arm around a coworker’s shoulder
10. When you are preparing for a presentation, you should
(a) focus on the message
(b) practice hand gestures
(c) try different speaking techniques
(d) All of the above
Answer: (d) All of the above
Communication Skills Class 11 MCQ
Session 4: Pronunciation Basics
11. What is phonetics?
(a) It is the study of how we write words in English.
(b) It is the study of how people understand sentences.
(c) It is the study of how many words the English language has.
(d) It is the study of the sounds we make when we speak.
Answer: (d) It is the study of the sounds we make when we speak.
12. What are the different types of sounds we use in English pronunciation?
(a) Vowel sounds
(b) Diphthong sounds
(c) Consonant sounds
(d) All of the above
Answer: (d) All of the above
Communication Skills Class 11 MCQ
Session 5: Communication Styles — Assertiveness
13. You have been standing in a queue for a long time to buy tickets for a movie. A man suddenly comes and stands in front of you, out of turn. What should you do?
(a) Scream at the person so that he never repeats the mistake
(b) Inform him politely that there is a queue and everyone is waiting for their turn
(c) Stay quiet and let the person go ahead
(d) Not say anything directly but complain about him to other people
Answer: (b) Inform him politely that there is a queue and everyone is waiting for their turn
14. A good friend of yours is very upset as her best friend has had a terrible accident. You are tired from the day’s work. The phone rings and the caller I.D. shows that it’s her. What should you do?
(a) Ignore the call because you are tired
(b) Answer the call and talk to her for as long as she wants to
(c) Tell her that you are too tired and she should call someone else
(d) Listen to her for some time and then tell her that you will talk again tomorrow
Answer: (b) Answer the call and talk to her for as long as she wants to
15. Your friend wants you to come play basketball with him but you haven’t finished your homework that is due tomorrow. He insists that if you don’t come they will not win and it will be your fault. He keeps insisting and even asks other people to convince you to play the match. What should you do?
(a) Play the match because otherwise your friend will be upset
(b) Play the match and make some excuse to your teacher about the homework
(c) Make an excuse that you are sick and avoid playing the match
(d) Explain clearly that you need to complete your homework so you cannot play
Answer: (d) Explain clearly that you need to complete your homework so you cannot play
Communication Skills Class 11 MCQ
Session 6: Saying No — Refusal Skills
16. One of your friends is taking a leave and wants you to tell the teacher that he is sick. What should you tell your friend?
(a) Yes, I can do that.
(b) No, I cannot do that because I don’t want to lie to the teacher.
(c) I understand that you want to take leave but why don’t you tell the correct reason?
(d) No. I cannot help you.
Answer: (b) No, I cannot do that because I don’t want to lie to the teacher.
17. Select the option which completes the sentence correctly — I have to go to the doctor____ I will not be coming to school on Monday.
(a) and
(b) but
(c) so
(d) because
Answer: (c) so
Communication Skills Class 11 MCQ
Session 7: Writing Skills — Parts of Speech
18. What is a sentence?
(a) A group of ideas that forms a complete paragraph.
(b) A group of words that communicates a complete thought.
(c) A set of rules that we must follow to write correctly.
(d) A set of words that contains all the basic punctuation marks.
Answer: (b) A group of words that communicates a complete thought.
19. Which of these sentences is capitalised correctly?
(a) I am Hungry.
(b) Divya and sunil are reading.
(c) The bucket is Full of water.
(d) She lives in Delhi.
Answer: (d) She lives in Delhi.
20. Which of these sentences are punctuated correctly?
(a) Where are you going.
(b) I have a pen a notebook and a pencil.
(c) I am so happy to see you!
(d) This is Abdul’s house?
Answer: (c) I am so happy to see you!
Communication Skills Class 11 MCQ
Session 8: Writing Skills — Sentences
21. Identify the subject in the sentence, “The children played football.”
(a) The children
(b) Children played
(c) Played
(d) Football
Answer: (a) The children
22. Identify the object in the sentence, “The children played football.”
(a) The children
(b) Children played
(c) Played
(d) Football
Answer: (d) Football
23. Which of these sentences has both indirect and direct objects?
(a) I am watching TV.
(b) She bought a blue pen.
(c) The girls played cricket.
(d) He wrote his sister a letter.
Answer: (d) He wrote his sister a letter.
24. Which of these sentences is in passive voice?
(a) They are watching a movie.
(b) The clock was repaired by Raju.
(c) He is sleeping in the room.
(d) My pet dog bit the postman.
Answer: (b) The clock was repaired by Raju.
Communication Skills Class 11 MCQ
Session 9: Greetings and Introduction
25. Which of these are formal greetings?
(a) Good morning
(b) Good evening
(c) Good afternoon
(d) All of the above
Answer: (d) All of the above
26. In which of these situations can you say ‘Hi’?
(a) When you meet your teacher in class.
(b) When you meet a senior.
(c) When you meet your sister at home.
(d) When you meet your friends at a shop.
Answer: (d) When you meet your friends at a shop.
27. At which of these times can you say ‘Good evening’?
(a) 11am
(b) 9am
(c) 2pm
(d) 7pm
Answer: (d) 7pm
28. Which of these details can you say while introducing a person?
(a) The person’s name
(b) How you know the person
(c) Something interesting about the person
(d) All of the above
Answer: (d) All of the above
Communication Skills Class 11 MCQ
Session 10: Talking about Self
Fill in the blanks
1. Use the following words to complete the form given below:
football and swimming, seven years old, Hassan, Yasmin, in Bangalore.
(a) My first name is __________.
Answer: My first name is Hassan.
(b) My surname is ___________.
Answer: My surname is Yasmin.
(c) I am ___________.
Answer: I am seven years old.
(d) I live ___________.
Answer: I live in Bangalore.
(e) I do not like ___________.
Answer: I do not like football and swimming.
Multiple choice questions
29. Select the correct answer for the following question:
A postal code is_______________
(a) a group of numbers or letters used to identify a government building.
(b) a code used to indicate the door number of a house.
(c) a group of numbers or letters used by the post office to identify a region.
(d) A code used to identify different post offices.
Answer: (c) a group of numbers or letters used by the post office to identify a region.
Communication Skills Class 11 MCQ
Session 11: Asking Questions
30. What are close-ended questions?
(a) Questions that can have any answer
(b) Questions that do not have answers
(c) Questions with yes or no answers
(d) Questions that have many answers
Answer: (c) Questions with yes or no answers
31. Which of these are open-ended questions?
(a) Where do you live?
(b) Are you hungry?
(c) How do you feel?
(d) Did you meet him?
Answer: (c) How do you feel?
32. Which is not a question word?
(a) What
(b) Want
(c) Which
(d) How
Answer: (b) Want
33. Which of these is the correct way to convert the sentence “You are studying” into a question?
(a) You are studying?
(b) Studying you are?
(c) Are you studying?
(d) Studying are you?
Answer: (c) Are you studying?
Communication Skills Class 11 MCQ
Session 12: Talking about Family
34. Your mother’s or father’s sister is your _________ .
(a) parent
(b) sister
(c) uncle
(d) aunt
Answer: (d) aunt
35. Your uncle’s children are your _________ .
(a) parents
(b) cousins
(c) brother
(d) sister
Answer: (b) cousins
36. A father-in-law is my _________ .
(a) mother’s father
(b) cousin’s father
(c) uncle’s father
(d) husband or wife’s father
Answer: (d) husband or wife’s father
37. Your father’s or mother’s brother is your _________ .
(a) cousin
(b) uncle
(c) parent
(d) brother
Answer: (b) uncle
Communication Skills Class 11 MCQ
Session 13: Describing Habits and Routines
Fill in the blanks Using the Correct Option
(i) Write the correct adverbs of frequency that can be used in the following sentences against each sentence
(Options — Seldom, Sometimes, Usually, Always, Never)
(a) I eat breakfast every day._______________. Always
(b) I don’t drink coffee at all. _______________. Never
(c) Once in a while I walk to the beach. ______. Sometimes
(d) I generally play cricket after school. _________. Usually
(e) I rarely sleep in the afternoon. ______________. Seldom
(ii) Which of the following are chores (or work) and which are habits? Mark the chores as ‘C’ and habits as ‘H’.
(a) I wash my clothes every day. _______________ .C
(b) After dinner, I wash the dishes. _______________.C
(c) On Sunday, I clean my house. _______________.C
(d) I go to sleep at 10 pm. _______________.H
(e) I brush my teeth every morning. ______________.H
Communication Skills Class 11 MCQ
Session 14: Asking for Directions
Fill in the blanks using the given prepositions (across, of, into, to) to complete the sentences.
i) Go _______ the bridge and on the other side you will see a park. (across)
ii) Turn left ________ Acacia lane.(to )
iii) Go past the newspaper shop and carry on until you come ______ a bridge. (to)
iv) Go out ______ the building and turn left. (of)
Multiple choice questions
38. Which of the following is the correct way of thanking someone?
(a) Thank you
(b) Thanks
(c) I really appreciate that
(d) All of the above
Answer: (d) All of the above