Introduction to IT and ITeS Industry Class 9 NCERT Solution

Introduction to IT and ITeS Industry Class 9 NCERT Solution
Introduction to IT and ITeS Industry Class 9 NCERT Solution

Short answer questions (50 words):


1. What do you understand by the term IT and ITeS?

Ans: IT (Information Technology) refers to the use, development, and management of technology to handle and process information. ITeS (Information Technology-enabled Services) are business processes or services that are enabled by IT.


2. What are the pros and cons of using ICT?

Ans: Pros of using ICT: Improved efficiency and productivity, enhanced communication, access to vast information and knowledge, increased connectivity and globalization, and promotion of innovation and creativity.


Cons of using ICT: Digital divide, security and privacy concerns, dependency and reliability issues, social isolation and digital addiction, and skills and digital literacy gaps.


3. What precautions are required to ensure that ICT use is safe?

Ans: Precautions for safe ICT use: Use strong passwords, keep software up to date, secure network connections, be cautious of phishing attempts, use firewalls and antivirus protection, regularly back up data, configure privacy settings, enable two-factor authentication, practice safe browsing, and stay informed about cybersecurity threats and best practices.


4. What are the four main sub-sectors in the IT-BPM industry?

Ans: The four main sub-sectors in the IT-BPM (Information Technology-Business Process Management) industry are IT services, business process outsourcing (BPO), engineering and R&D services, and software products.


5. Give examples of use of IT in everyday life.

Ans: Examples of IT use in everyday life include using smartphones, accessing the internet, using social media platforms, online shopping, online banking, streaming entertainment, and using productivity software.

6. How is IT used in libraries?

Ans: IT is used in libraries for tasks like cataloging and organizing books, managing library databases, providing online access to digital resources, implementing library management systems, and facilitating online research and information retrieval.


7. What are the various processes of education where IT is used?

Ans: Various processes of education where IT is used include e-learning platforms, online courses, digital textbooks and resources, educational apps, computer-based assessments, online collaboration tools, and multimedia presentations.


8. Which software are used in digital communication?

Ans: Examples of software used in digital communication include email clients (e.g., Microsoft Outlook, Gmail), instant messaging apps (e.g., WhatsApp, Slack), video conferencing tools (e.g., Zoom, Microsoft Teams), and social media platforms (e.g., Facebook, Twitter).


9. For what purpose is IT used in business?

Ans: IT is used in business for various purposes, including managing operations and processes, facilitating communication and collaboration, data analysis and decision-making, marketing and advertising, customer relationship management (CRM), and e-commerce.


10. Which are the prominent areas where IT is used in science and engineering?

Ans: Prominent areas where IT is used in science and engineering include data analysis and modeling, computer-aided design (CAD), simulation and virtualization, scientific research and experimentation, control systems, and automation.


11. List the various uses of IT in a banking system.

Ans: Uses of IT in a banking system include online banking, ATM services, mobile banking apps, electronic fund transfers, digital payment systems, fraud detection and prevention, customer relationship management (CRM), and data analytics for risk management.


12. Which are the different areas of healthcare where IT is used? And how?

Ans: IT is used in healthcare in areas such as electronic health records (EHR), telemedicine and telehealth services, medical imaging and diagnostics, health information systems, patient monitoring systems, healthcare data analytics, and research and development in medical technology.


13. List any 5 websites of the Indian government which provide IT enabled services to the people.

Ans: Five websites of the Indian government providing IT-enabled services to the people are:

(i) Aadhaar:

(ii) Digital India:

(iii) Passport Seva:

(iv) Goods and Services Tax (GST):

(v) National Scholarship Portal:


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