Communication Skills Class 9 Questions and Answers
1. What is Communication?
The act of giving, receiving, and sharing information is known as communication. Signs and signals provide information. Communication can take the form of speaking, writing, or any other medium. The word ‘Communication’ comes from the Latin word communicare, which means ‘to share’.
2. What is the importance of communication?
Communication helps to improve physical, social and good relationships between family and friends.
There are three importance of communication in day to day life –
- Inform – We give facts or information to someone in daisy life.
- Influence – Sometimes we are required to influence or change someone in an indirect but usually important way.
- Express feelings – if you are expressing your views or feelings to others is a healthy way to express them.
3. What are the elements of communication?
Communication means giving and receiving, which is a two-way exchange of information. Giving information is an example of speaking and writing, whereas receiving information is an example of reading and listening. Sender, Receiver, Message, Encoding, Decoding, Channel, Feedback etc are the elements of communication.
4. What are the seven elements that influence the communication skills?
There are seven different factors which affecting Perspectives in communication –
- Language
- Environment
- Visual Perception
- Culture
- Prejudice
- Feelings
- Past Experience
5. How many types of Communication methods?
There are main three types of communication methods –
- Verbal communication
- Non-verbal communication
- Visual communication
- Written communication
6. What is verbal communication?
Communication is a two-way method for exchanging information, thoughts, ideas, and feelings. In verbal communication we can share ideas or thoughts in the form of sound and word, it is also known as face – to – face communication.
Advantages:
- We can Convery our messages easily and quickly
- We get response from audience quickly
- We can securely exchange ideas
- We can update our speech according to the response from audience
- We can communicate cheaply
7. Write down the different types of verbal communication. Give an example for each type.
Verbal communication can be divided into two categories.
- Oral or Spoken communication – Oral Communication involves Face-to-face communication, Teaching in classroom or talking on the phone is an example of oral or spoken communication.
- Written Communication – Written Communication involves written or typed words. Banners, Articles, Notes, Writing letters, email, and Short Messaging Services are examples of written communication
8. What is non-verbal communication?
Without using word if you are sending some information to others is known as non- verbal communication, Some of the non – verbal communication is –
- Eye contact
- Gestures
- Expressions
- Posture
- Space
- Para Language
- Touch
9. What role does non-verbal communication play?
In our daily life it is observed that most of the communication is done using body movements and voice control.
Importance of non-verbal communication
- In the non-verbal communication you can make your message stronger as compared to written communication.
- Helps overcome cultural barriers.
- With the right gestures while speaking makes our message more effective
- Using the right gestures and postures helps us to be professional at work.
- The message is delivered and communicated more effectively than verbal communication.
- In the time of public speech you can understand the audience’s reaction easily and adjust our behavior or communication accordingly.
10. What is visual communication?
In daily life we are using visual communication. Sometimes we are getting messages from images or pictures. The main advantage of visual communication is that you do not need to know any particular language.
Example of visual communication
- Sign for ladies and gents toilet
- Traffic symbol
- Sign for flammable substance
11. What are the basic parts of speech in the English Language?
There are eight basic parts of speech in the English language. These are none, pronoun, verb, adjective, adverb, preposition, conjunction and interjection.
- Noun – Nouns is the name of a person, place, animal or thing. This is also called ‘naming words.
- Pronoun – A pronoun is used in place of a noun.
- Adjectives – Adjectives are words that describe other words.
- Verbs – Verbs are words that show action.
- Adverbs – Adverbs are words that add meaning to verbs, adjectives, or other adverbs.
- Preposition – A preposition is a word palace before a noun or pronoun.
- Conjunction – A conjunction is a word that connects two words, phrases, or clauses.
- Interjection – A word used to communicate emotion is called an interjection.
12. What are the various parts of the Sentence?
A subject and a verb make up a sentence. There is an object in some of the sentences. The subject is generally a noun, which is a term that refers to a person or thing who performs a specific activity.
The verb comes after the subject and indicates that something is being done. An object, which usually comes after the verb, receives the action.
There are three different types of parts of sentences –
- Subject
- Verb
- Object
Communication Skills Class 9 Questions and Answers
Very Short Answer Questions (carries 1 mark each)
1. What is the purpose of communication?
Communication serves five major purposes: to inform, to express feelings, to imagine, to influence, and to meet social expectations.
2. What do you understand by communication?
Communication is a process that involves sending and receiving messages through the verbal and non-verbal methods.
3. Write down the seven factors affecting perspectives in communication.
Language, Visual perception, past experience, prejudice, feelings, Environment, Personal factors and Culture are the seven factors affecting perspectives in communication.
Communication Skills Class 9 Questions and Answers
Short Answer Questions (carries 2 marks each)
1. What are the elements of communication?
Sender, Ideas, encoding, communication channel, receiver, decoding and feedback are the elements of communication.
2. Write any two advantages of verbal communication.
Advantages of Verbal Communication:
- It saves time in communication.
- It is quick in obtaining feedback once delivered.
- It provides complete understanding of communication delivered and there is chance to make it more clear in case of doubts in interpretation of words or ideas
- It is more reliable method of communication.
- It is flexible and effective for all.
- It is powerful means of persuation and control.
- It is cheaper way of communication and hence saves money.
3. How is visual communication helpful? Explain with a few advantages.
Visual communication results in better retention of the information. From a scientific perspective, it’s been found that using relevant visuals help the audience remember the information more effectively.
Advantages of Visual Communication:
- It brings immediate attention to the viewers and provide backing to information shared during demonstration.
- It clarifies meaning to our oral or written discussion by visual means.
- Visual information immediately registers in the brain of human being.
- It allows gain and regain of attention of the audience.
- It adds variety to written or oral presentation as listening to same voice or reading long pages of text can be very boring.
4. What are barriers in communication? How is psychological barrier different from emotional barrier?
Communication barriers are something that prevents us from correctly getting and accepting the messages others use to communicate their information, thoughts and ideas.
- Physical barriers
- Perceptual barriers
- Emotional barriers
- Cultural barriers
- Language barriers
- Gender barriers
- Interpersonal barriers
The psychological barrier of communication is the influence of psychological state of the communicators (sender and receiver) which creates an obstacle for effective communication. Communication is highly influenced by the
mental condition that the communicators are in and is disturbed by mental disturbance.
An emotional barrier is a mental block that influences how you perceive others’ actions and prevents you from clearly communicating your feelings.
Communication Skills Class 9 Questions and Answers
5. Name 7 C’s of communication.
The seven C’s are: clarity, correctness, conciseness, courtesy, concreteness, consideration and completeness.
6. What do you mean by body language? What are Do’s and Don’ts.
Body language is the use of physical behavior, expressions, and mannerisms to communicate nonverbally, often done instinctively rather than consciously.
Don’t stare at anyone, keep your eyes moving. Don’t flap your arms. If you don’t know what to do with your arms and hands, keep them at your side. Don’t only look at your notes and fail to raise your head to look at your audience.
7. What is the importance of feedback? How can we give a feedback?
The following are some of the importance of feedback in communication-:
- It completes the whole process of communication and makes it continuous.
- It sustains communication process.
- It makes one know if one is really communication or making sense.
- It is a basis for measuring the effectiveness of communication.
- It is a good basis for planning on what next to be done especially statistical report.
- Communication will be useless without feedback.
- Feedback paves way for new idea generation.
- It is a process of effective listening.
- It serves as basis of problem-solving.
- Can motivate.
- It can improve performance.